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FAQ

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If you have any questions, please try to find answers on this page
Creating and Editing Secure Capsules

Creating and Editing Secure Capsules

Can I edit the files saved in my secure capsule?

No. Files uploaded to a secure capsule cannot be edited. It's done for reasons of maximum information security.

Can I replace some files saved in my secure capsule?

No. Files uploaded to a secure capsule cannot be edited. It's done for reasons of maximum information security.

Can I delete some files from my secure capsule?

You can only add or delete files while creating a secure capsule. Once the capsule is created and sealed, no one will be able to delete or add files stored in capsule. It's done for reasons of maximum information security.

Can I add more files into my created secure capsule?

You can only add or delete files while creating a secure capsule. Once the capsule is created and sealed, no one will be able to delete or add files stored in capsule. It's done for reasons of maximum information security.

How to edit settings for my secure capsule?

Go to the "Secure capsules" menu and click the "Edit" icon. If the capsule was sealed with the "Do not allow changes" option, you will not be able to make changes. It's done for reasons of maximum information security.

Can I change my codeword that is used to trigger action for my secure capsule, with a new one?

No. Due to security reasons, no one can change the code word. Even SaveToFuture administrators can't replace the code word. That's why it's very important to keep the code word in a safe place. When creating a capsule for which you configure the opening by a codeword, do not forget to download the file that contains the codeword itself and instructions on where this codeword must be sent so that the capsule is opened and your settings for sending the recipients are executed. To open the capsule with a code word, the code word will need to be sent either by email open@savetofuture.com , or to the Telegram bot https://t.me/savetofuturebot (@savetofuturebot).

I forgot my codeword. Can I restore it?

No. You can't restore or find out the current code word. Our support team and administrators are also not be able to help you and recover the codeword in your secure capsule. It's done for reasons of maximum information security.

Can I permanently delete my secure capsule?

Go to the "Secure Capsules" menu and click the "Delete" icon. If the capsule was sealed with the "Do not allow deletion" option, you won't be able to delete this capsule. It's done for reasons of maximum information security.

What types of files can be stored in secure capsules?

We allow all types of files. But there are some limitations for the executable files (exe, bat, msi, etc). We strongly advise not to store them in a secure capsule. Before uploading the executable files to the capsule, we recommend you to archive them into zip, rar, etc.

What are the limits on the number and size of files locked in secure capsules?

Maximum 100 files in a secure capsule and the total size is no more than 1 Gb.

Storage period, Events, and Instructions

Storage period, Events, and Instructions

What is the minimum and the maximum storage period?

The minimum storage period of a secure capsule is 1 month from the date of creation of the capsule. The maximum is 50 years from the date of creation of the protected capsule with guarantee. You can choose any date for opening the secure capsule: the next day or any other, not a multiple of a month. The main thing is that the date of opening is no later than the date until which you paid for the storage of the capsule. If you need to open the capsule later than the date you paid for the storage of the capsule, then you need to extend the storage period of the capsule.

Can I setup unsealing (opening) my secure capsule not in 1 month, but earlier?

Yes. You can set the date of opening the capsule even on the next day after its creation. At the same time, you will still have to pay for 1 month of storage. The storage period of the capsule is always a multiple of months. The date of opening the capsule can be any, starting from the next day from its creation, but not later than the already paid storage period of the capsule.

How will the files be sent after the capsule is unsealed?

When creating a capsule, you can choose any method of file delivery: email, Telegram, WhatsApp, Facebook Messenger. You can select multiple delivery methods and multiple recipients at the same time. For each of the delivery methods, you can specify no more than 5 addressees.

Data Security, Privacy, Integrity and Reliability

Data Security, Privacy, Integrity and Reliability

If hackers somehow gained access to my SaveToFuture account, will they be able to read the files from my secure capsules?

No one can view, save, read, change or delete your files from the created secure capsule. The files in the capsules are encrypted, so nobody can open them. The complexity of encrypting files is such that it will take dozens of thousands of years to decrypt by supercomputers.

Where does SaveToFuture store secure capsules?

The files in the secure capsules are totally encrypted. They are stored in secure data centers. Multi-level file backups are performed continuously. Moreover, most encrypted files are also stored offline.

How strong is secure capsules encryption?

SaveToFuture uses a AES algorithm with several layers. This is the most famous cryptography algorithm widely used all over the world. SaveToFuture employed an algorithm version control mechanism that allows to apply any other encryption algorithms that may appear in the future on top of AES.

Can someone delete the files I've stored in a secure capsule?

No one can view, save, read, change or delete your files from the paid secure capsule. The files inside the secure capsules are encrypted so that no hacker can decrypt them.

Do you have backups of secure capsules?

Yes, we do have a backups of all encrypted secure capsules. We store 3 (three) backups of all secure capsules using three different backup infrastructures.

If I delete a secure capsule, what happens to the files sealed in that capsule?

After deleting the secure capsule, all files will be automatically destroyed and cannot be restored.

What happens to the files and data stored in the secure capsule after completing the task assigned for the capsule?

The files will be permanently destroyed after the exact execution of your instructions by SaveToFuture system.

Do any governmental or non-governmental organizations have access to secure capsules?

NO! No external party/organization/agency has any access to any of the secure capsules and files sealed in the capsules.

Payments and Pricing

Payments and Pricing

Can I pay with my bank card?

Yes. We accept payments from almost all types of bank cards, including cards that require authentication, 3D Secure, and others. Our card payment processing partner is Stripe (www.stripe.com). Card payments on our website are well protected and completely secure.

Can I pay with cryptocurrency?

Yes. At the moment we accept payments with the two most famous cryptocurrencies: Bitcoin (BTC) and Ethereum (ETH). You have dedicated BTC and ETH addresses at the SaveToFuture system. Any payments in BTC and ETH to respective addresses will be credited in the form of notional US$ to your balance at the average market rate on the date and time the transaction was received to your personal addresses.

Can I withdraw money from my SaveToFuture account balance?

After crediting money to your SaveToFuture balance, whether it is bank card or cryptocurrency payment, you can use them to pay for SaveToFuture services. We are unable to make refunds.

Support and Corporate Information

Support and Corporate Information

Who is the operator of SaveToFuture?

SaveToFuture service is owned and operated by TIMESOFT, INC., a corporation registered in the United States, Delaware.

How can I contact you?

Please send an email message to support@savetofuture.com

Are there any alternatives or analogues to SaveToFuture service?

SaveToFuture service is unique. We don't know any analogs.